Officer, Middle Office

Location Hong Kong
Experience level Early Careers
Job details sector Sales and Distribution
Apply before Date not available

EB Middle Office


Title: Officer or Senior Officer

Job Responsibilities:

  • Follow up daily enquiries, resolve customer issues with other internal teams in order to deliver business solutions to clients
  • Maintain and drive internal operations to meet distribution channels needs and expectation
  • Prepare regular claim and service reports for customers.
  • Assist in coordinating events & functions to meet the needs of channel(s)
  • Ad-hoc projects

  • Degree or above preferred, non-degree holders with relevant experience will be considered 
  • Detail-minded, organized and with good communication & interpersonal skills
  • Able to work independently
  • Proficiency in PC skills, particularly in MS Word, Excel, PowerPoint and Chinese word processing

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?  Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things. 


In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.

We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

1Based on 2013 Office of the Commissioner of Insurance market share statistics

We offer excellent career prospects and attractive remuneration package to the right candidates.