Sales Support Executive (Seremban Branch)

Location NEGERI SEMBILAN, Malaysia
Experience level Executive Role
Job details sector Sales and Distribution
Apply before Date not available


     (Include organization reporting structure as applicable)


Reporting to the Branch manager, the successful candidate will be mainly responsible to meet growth and profitability targets of Seremban branch. The successful candidate will also be contributing to growing the core business lines in line with AXA’s vision and strategy – responsible to grow non-motor business especially on SME.




Account Engagement

·         Roll out campaigns to Agents/Franchise/Banks

·         Participate in recruitment of Agents/Franchise/Banks

·         Engage in one-on-one/small group sessions with Agents/Franchise/Banks

·         Train agents in products, systems and branch processes

·         Segment agent base for training

·         Conduct relationship management external visits to Agents/Franchise/Banks

·         Support other marketers Agents/Franchise/Banks if assigned marketer is unavailable


Account Engagement Planning & Monitoring

·         Participate in campaign tracking / campaign monitoring / post-mortem reviews (branch and/or company level)/

·         Segment agent base for training to provide to Team Leader Marketer

·         Activity review agent portfolios and performance

·         Conduct agent performance analysis

·         to assist Branch Manager in business development & growth

·         Creation of sales planning/activity reports for production and sales targets to Branch Manager


Direct Sales Engagement

·         Handling of direct accounts


Sales Business Support

·         Follow-up on renewals after distribution by New Business Support

·         Provide servicing and problem solving to Agents/Franchise/Banks for new business and renewal issues

·         Provide 1st line Underwriting/quotation/indicative rate for simple cases

·         Conduct site/risk surveys

·         Follow up on outstanding documents after Business Support chase


Credit Controls

·         Follow-up on CBC & premium warranty


Team Leadership

·         Lead the marketing under her care & to make sure the team deliver the committed GWP & sales




Continuous Development : (i) One-to-one coaching session with Branch Manager; (ii) Attend internal/external AXA trainings; (iii) Demonstrate AXA values


To continue seeking ways to generate premium income growth through varies distribution channels.


To perform any duties assigned by the management from time to time


To support other marketers Agents / Franchise / Banks of assigned marketer is unavailable


To conduct site / risk surveys





Diploma & Degree in any and/or related


(i.e. insurance / accounting, etc.)

AMII / ACII / DMII or equivalent insurance qualifications


Working experience in and/or similar role/capacity


(i.e. language, IT software, etc.)

·   Proficient in English

·   Possess good presentation skills

·   Possess good negotiation skills

·   IT literate


·  Mature personality

·  Able to work independently and as Teamwork

·  Self motivated

·  Team player


Achieving result, initiative & concern for quality

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?  Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.  


In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

AXA Affin General Insurance Berhad is a joint venture between AXA Group and Affin Holdings Berhad. We are one of the fastest growing general insurance companies in Malaysia, and the No.1 leader in Medical and Health insurance (source: ISM). We provide comprehensive and tailored protection solutions to individuals and businesses in the areas of Motor, Home, Accidental, Travel and Commercial insurance. 
We pride ourselves in conducting business responsibly, and building long-term relationship of trust when serving almost a million Malaysian customers, with over 800 employees in 22 offices, as well as over 4,000 agents nationwide, as well as our brokers and key bank partners.

We are the best organization that demonstrate drive, commitment and tenacity to champion diversity and inclusion with workplace practices that enable our current & future employees to achieve work-life integration. 
So, what are you waiting for? Come and JOIN us!