Manager, Vendor Management

Location Malaysia
Experience level Experienced Hire
Job details sector Property & Casualty Insurance
Apply before Date not available

Job Summary 

Responsible for planning, implementing and managing technical capabilities for claims support services covering all aspects of vendor management, recoveries, review and reporting. 


Key Responsibilities

  • establish SLA and manage performance of vendors including TPA 
  • plan and manage the various recovery management to ensure timely recovery
  • manage and coordinate claims audit findings and recommend appropriate improvement where necessary
  • build team's bench strength and competencies in technical capabilities for vendor management and recoveries



 Degree in Insurance or other related lines



(i.e. insurance / accounting, etc.)

AMII /ACII / DMII or equivalent insurance qualifications



·         At least 5 years of managing various types of motor lines claims with experience on managerial capacity.

·         Working experience as loss adjuster is an added advantage.


(i.e. language, IT software, etc.)

·  Knowledge of AS400, Merimen & MS office. Good command in English both spoken and written.


·  Work independently as well as a team player and self motivated.

·  Customer centric etc

·  Good analytical skills


·  Good rapport with loss adjusters

·  Knowledge in Reinsurance is an added advantage 

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? 


Here at AXA, we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.  
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers. 

AXA Affin General Insurance Berhad is a joint venture between AXA Group and Affin Holdings Berhad. 

We are one of the fastest growing general insurance companies in Malaysia, and the No.1 leader in Medical and Health insurance (source: ISM). 

We provide comprehensive and tailored protection solutions to individuals and businesses in the areas of Motor, Home, Accidental, Travel and Commercial insurance. 

We pride ourselves in conducting business responsibly, and building long-term relationship of trust when serving almost a million Malaysian customers, with over 800 employees in 22 offices, as well as over 4,000 agents nationwide, as well as our brokers and key bank partners. 

We are the best organization that demonstrate drive, commitment and tenacity to champion diversity and inclusion with workplace practices that enable our current & future employees to achieve work-life integration. 

So, what are you waiting for? Come and JOIN us!

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